All information collected on this site is used only by MetroWest Legal Services (MWLS), the nonprofit organization that hosts this website. We do not sell, give or trade information with third parties without your express permission. This policy describes all the ways we currently use the information you provide via the MetroWest Legal Services website.

Modifications to this policy

We reserve the right to change the terms of this Privacy Policy at any time and without notice at MetroWest Legal Aid’s sole discretion and as provided by applicable law.

What Personal Information Does MetroWest Legal Collect?

When you visit the MetroWest Legal Services website, you remain anonymous. MWLS only collects personally identifiable information from users who fill out forms, make donations, and complete other transactions on this website. MetroWest Legal Services may use your personal information to send you materials about MetroWest Legal Services and its services and to solicit donations.

Personal information would also be available to the third party that collects and processes credit card information for donations and purchases.  All of our service providers are required to maintain the confidentiality and security of your personally identifiable information and to use it only in compliance with applicable data privacy laws, and are prohibited from using or disclosing your personally identifiable information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.

MetroWest Legal Services does not knowingly collect personally identifiable information from any children under age 13

As you browse this website, MetroWest Legal Services and its web hosting service may collect hit data or other web statistics in order to monitor website traffic patterns. MWLS does not attempt to link web traffic patterns to personally identifiable information. MWLS uses all non-personally identifiable data that it collects internally and together with its website designer and host in order to improve MetroWest Legal Services’ website. The information is used, for example, to evaluate what portions of the website are more popular than others, to determine from where visitors came to the site, and to determine how many times particular pages of the site were accessed in aggregate. MWLS personnel use the data to prepare reports regarding website activity as part of the process of maintaining and improving the site.

MetroWest Legal Services’ public website does not presently require registration to access any portion of the site

MetroWest Legal Services must provide your personally identifiable information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personally identifiable information to assist us where necessary for the establishment, exercise or defense of legal claims.


The host of the MetroWest Legal Services website may use “cookies.” Cookies are small text files that are placed on a visitor’s computer hard drive that, among other things, allow MetroWest Legal Services and/or the host of its website to record how many times a user or computers within a user’s network of computers has visited the website, the number of times various pages of the website have been accessed and other such information. You may disable receipt of cookies using features of your web browser that disable or turn off cookies. MWLS does not use cookies to retrieve information that is unrelated to your visit to or your interaction with MetroWest Legal Services’ site.

What Steps Does MetroWest Legal Services Take to Protect Your Privacy?

MetroWest Legal Services and the host of its website take reasonable security precautions to maintain the privacy of the data that is collected such as ensuring that it is accessible only to appropriate personnel and that the information is user ID- and password-protected.

No attorney-client relationship is created by sending us e-mail or using forms found on this website.

Third Party Links

This site provides links to other sites as a benefit to you. MetroWest Legal Services is not in control of the information collection and dissemination practices of the sites to which this site links, nor do we necessarily endorse such practices merely by providing links. We urge you to use discretion in providing personal information to the sites to which we link. MWLS urges you to review the privacy policies posted on these third party websites at the time you first visit such sites. We undertake no obligation to review or ensure enforcement or compliance with the privacy policy of any website to which the MetroWest Legal Services website links.

How to Access and update your personally identifiable information

If you have submitted personally identifiable information to us through this website and would like to correct or update this information or request that information deleted from our records, please contact us by email at

We will use reasonable efforts to correct or delete this information from our existing files. If you no longer wish to receive communications from MetroWest Legal Services, contact us by email at However, please note that changes may not be effective immediately.

Contacting MetroWest Legal Services

If you have any questions about this privacy statement, this sites information collection and use practices, or any dealings with this Website, contact us by email at

Website Terms and conditions of use

Please read this agreement carefully before using this Website.

By accessing the Website, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you should not access or use the Website.

MetroWest Legal Services presents the information on this Website as a service to low income people in the Metrowest Legal service area and other Internet users, including members of the general public. Use of this site does not constitute, in any manner, an attorney-client relationship between MetroWest Legal Services and the user. While the information on this site is about legal issues, it is not intended as legal advice or as a substitute for the particularized advice of your own counsel. People seeking specific legal advice or assistance should contact an attorney, either by using the site to locate legal assistance in your county, or another source. The content of any e-mail sent to MetroWest Legal Services or any of its lawyers at the e-mail address set forth in this Website will not create an attorney-client relationship and will not be treated as confidential.

MetroWest Legal Services shall have the right at any time to change the Website, including eliminating or discontinuing certain content or features of the website. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on the website, or by electronic mail. Your use of the website after such notice shall be deemed to constitute your acceptance of such changes, modifications, additions, or deletions.

This website is provided as is without warranty of any kind, either express or implied.

This website could include inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated into new editions to this website.

Statements or expressions of opinion herein are those of the author and not necessarily those of MetroWest Legal Services, its staff or Board of Trustees.

We provide links to other sites that we believe may be useful or informative. These links to third party sites or information are not intended as, and should not be interpreted by you as constituting or implying our endorsement, sponsorship or recommendation of the third party information, products or services found there. We do not maintain or control these sites and, accordingly, make no guarantee concerning the accuracy, reliability or currency of the information found there.

While using the website you agree not to: restrict or inhibit any other user from using and enjoying the Website and services; post or transmit any unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable or harmful information or materials, or any information or materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; post or transmit any information or software that contains a virus, worm, Trojan horse or other harmful or disruptive component; post or transmit materials in violation of another party’s copyright or other intellectual property rights (and you acknowledge that the burden of determining whether any material posted or transmitted to the website by you is protected by a third party’s copyright rests solely with you); use the website for any commercial or unlawful purposes; or modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the website.

Copyright Statement

You may download, use and copy the materials found on the MetroWest Legal Services website for your personal, informational, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the site which pertains to the material being copied. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material found or described herein. All such rights are retained by MetroWest Legal Services and/or any third party owner of such rights. You may not create framed links to MWLS’ web pages without express written permission from MetroWest Legal Services.